INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services, you may be asked to provide certain information about yourself, including your name, contact details and credit or debit card information. We may also collect information about your usage of our website and information about you from messages you post to the website and emails or letters you send us. We may record and monitor incoming calls to maintain customer service standards and assist with staff training.
USE OF YOUR INFORMATION
Your information will enable us to provide you access to all parts of our website and supply the goods or services you requested. It will also enable us to bill you and contact you where necessary concerning your orders. We will also use and analyse our collected information to administer, support, improve and develop our business. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about significant changes or developments to the website or our services. Further, where you have consented, we also use your information to inform you by email about other products and services which we offer that may interest you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties, but this will not include information that can be used to identify you. Where you have consented when providing us with your details, we may also contact you occasionally about products and services that may interest you. Finally, suppose our business enters into a joint venture with or is sold to or merged with another business entity. Your information may be disclosed to our new business partners or owners in that case. Some countries only sometimes have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties by this policy. Unless the law requires, we will not otherwise share, sell or distribute any of the information you provide without your consent.
Cookies are small amounts of information that we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make logging on to and using the site easier during future visits. They also allow us to monitor website traffic and personalise the site’s content for you. You may set up your computer to reject cookies by following the relevant instructions, which can be found at www.aboutcookies.org. In that case, you may be unable to use certain features on our site.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you, and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please get in touch with us.
All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to [email protected]